Open-ended questions to guide a conversation

Use these questions to better understand how your loved one wants to communicate—and how you can be a team:

  • How much do you want to talk about your diagnosis right now?
  • Are there specific topics you’d prefer not to discuss?
  • How can I best support you when you're having a hard day?
  • What kind of support do you want from friends and family?
  • Would it help to have a plan for how and when to share updates with others?
  • How can we approach your MBC as a team?

Tips for communicating with compassion 

  • Be a sounding board. Let your loved one lead the conversation. Sometimes, just being present and listening is the most powerful form of support.
  • Practice active listening. Give your full attention, reflect on what you are hearing your loved one say, and avoid jumping in with advice or solutions unless asked.
  • Validate their emotions. Don’t try to fix how they feel. It’s okay to sit with discomfort and simply say, “I’m here with you.”
  • Avoid minimizing the situation. Even well-meaning comments like “stay positive” or “everything will be fine” can feel dismissive.